MAKE Booking Terms & Conditions
MAKE Booking Terms & Conditions
Please ensure you have read and understood these Terms and Conditions before you make a booking. By placing a booking, you are deemed to have read, understood and accepted them.
Contract of Sale
Completion of the booking process and acceptance of our terms and conditions forms your contract with Atelier Beside the Sea.
Payment of the full course fees must be made in advance and should be made at the time of placing a booking. It is not possible to attend a course unless payment has been received. We accept payment by credit/debit card or through the relevant online course booking system. For some clients, for example local authorities and schools, we can issue an invoice and payment may be made by BACS or cheque. Invoices must be settled within 7 days of the invoice date or in advance of the course, whichever is sooner.
Cancellation by the Attendee
Cancellations must be made in writing by email to email@example.com or by post to FAO MAKE, Atelier Beside the Sea, 165 Kings Road Arches, Brighton, BN1 1NB. Cancellations will be subject to the following fees:
- Cancellations within 14 days of the start date will be charged the full course fee.
- Cancellations within 15-28 days of the start date will be charged 50% of the course fee.
- Cancellations more than 28 days before the start date will be charged 20% of the course fee.
- If the participant fails to attend the course the full course fees are payable. Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 (“Consumer Contracts Regulations”), you may cancel your purchase of a course within a period of 14 working days beginning on the day after we send your booking confirmation. However, there is no right of cancellation where the course begins within this fourteen-day period.
Cancellation by the Atelier Beside the Sea
In the event that your short course is cancelled by Atelier Beside the Sea you will be offered an alternative course date, transfer to another course of the same value or provided a full refund. Possible reasons to cancel include, but are not limited to:
- Adverse weather
- Issues relating to water and power supply
- Staff illness
- Not meeting the minimum booking level
- Changes in government regulations relating to COVID-19
- Unforeseen circumstances out of the control of Atelier Beside the Sea
A substitute attendee may be named at any time before the course at no additional cost. Please notify us in writing by email to firstname.lastname@example.org
Requests to transfer to an alternative course or date must be made in writing by email to email@example.com or by post to FAO MAKE, Atelier Beside the Sea, 165 Kings Road Arches, Brighton, BN1 1NB. Transfers may be made up to 28 days before the course start date and will incur no additional fee. However, transfers are subject to availability and Atelier Beside the Sea is not obliged to ensure suitable alternatives are available. A booking can only be transferred on one occasion. Requests for subsequent transfers will be treated as cancellations.
Atelier Beside the Sea reserves the right to change the content, timing, date, venue or instructor of the course in order to provide a high-quality service or where it is necessary for reasons beyond our control. Atelier Beside the Sea reserves the right to cancel a course up to and including the date of the course if insufficient bookings have been received and will strive to give as much notice of this as possible. Individuals booked onto a cancelled course will be given the option of a full refund or of rescheduling to a future course date. Atelier Beside the Sea will not be liable for any losses or expenses arising from amendments to the course or cancellations.
Currently we are not able to accept bookings from those under the age of 18 due to Disclosure and Barring Service (DBS) rules. In the event that an under 18 would like to attend a course they will need accompanied by a fully paid adult who is 18 or over. Please contact firstname.lastname@example.org to notify us of the booking quoting your name and booking reference number.
In the interests of all course participants, Atelier Beside the Sea reserves the right to refuse admission or enforce the removal of any participant whose behaviour or demeanour is, in their view, considered inappropriate or unacceptable. No refund will be offered.
Course materials are supplied only for your personal use. Atelier Beside the Sea remains the owner of all intellectual property in course materials. No part of the materials may be copied or reproduced without our permission.
Any personal information you give to us will be processed in accordance with the Data Protection Act 2018, in accordance with the EU General Data Protection Regulation (GDPR). We will use the information to process your booking and for course registration. Any personal data you provide may be held on computer files.
Applicable Law and Jurisdiction
These terms and conditions are governed by and construed in accordance with English law and any dispute arising out of or in connection with them shall be settled by the English courts.